Pros
You receive a paycheck, working air and power.
Cons
EVP terribly micromanages, is rarely in office, treats team or shift leaders as though they do not matter. The agents are allowed to disrespect both leader’s & supervisors. Leaders & Sups are often asked to provide funds every holiday, or special event, clean the refrigerators, empty trash for adult agents. No one to voice concerns to because it is often reported back to the evp even if she’s the reported. The ones that works are expected to work harder. The ones that do little to nothing is promoted by working from home or going to back office. Anyone with with breath in their body can be a lead or Sup. Supervisors where was initially stated cannot work from home. There’s always a favorite that works from home but isn’t actually working..