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Edfinancial Services

Engaged Employer

Bad Company - Customer Service Phone Representative Edfinancial Services Employee Review

1.0
Apr 28, 2017
Recommend
CEO approval
Business Outlook

Pros

A very small paycheck and benefits. No other pros to working for this company.

Cons

High turn-over because of management not treating employees with respect. Always looking to write someone up for very little things. Inexperienced and uneducated supervisors and management with no leadership or people skills. Working for this company is like being in middle school and if you are not part of the clique, you will be treated like an outcast and bullied till they run you off. So if you do go to work here, you must have very thick skin, Management and supervisors thinking they are too good to pitch in and help during busy times because they say they have done their time on the phones and should never have to get back on the phones.

Explore other reviews about Edfinancial Services

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with an awesome work culture and training opportunities. Great benefits and flexible schedule plus excellent support system!

Cons

A lot of sitting hours and plenty of passwords to remember

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, Creative Benefits Structure, There is a passionate group of individuals who make themselves known by the clear willingness to help others in and out of the company or a specific department. Those who are willing to learn and grow have ample resources.

Cons

Very large operation. Fully dependent on contract requirements. The number of individuals who are skilled AND willing to assist is not large. There is a 'luck of the draw' component based on hiring date and department due to the work reflecting the industry.

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