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Edfinancial Services

Engaged Employer

Customer Service Review - HES Inbound Specialist Edfinancial Services Employee Review

2.0
May 17, 2020
Recommend
CEO approval
Business Outlook

Pros

The employees there truly care for one another and try to help any way they can.

Cons

too rigid on call times and not focused enough on the customer service aspect of the job.

Explore other reviews about Edfinancial Services

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with an awesome work culture and training opportunities. Great benefits and flexible schedule plus excellent support system!

Cons

A lot of sitting hours and plenty of passwords to remember

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, Creative Benefits Structure, There is a passionate group of individuals who make themselves known by the clear willingness to help others in and out of the company or a specific department. Those who are willing to learn and grow have ample resources.

Cons

Very large operation. Fully dependent on contract requirements. The number of individuals who are skilled AND willing to assist is not large. There is a 'luck of the draw' component based on hiring date and department due to the work reflecting the industry.

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