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Edfinancial Services

Engaged Employer

Okay pay but very stressful experience. - Customer Service Representative (CSR) Edfinancial Services Employee Review

4.0
Nov 5, 2021
Recommend
CEO approval
Business Outlook

Pros

The pay was nice and I enjoyed my coworkers.

Cons

It’s very stressful to learn different policies for different schools in such a short amount of time. You’re expected to have outstanding customer service while keeping the calls super short so you can immediately answer the next call. Never any downtime unless the schools are closed.

Explore other reviews about Edfinancial Services

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with an awesome work culture and training opportunities. Great benefits and flexible schedule plus excellent support system!

Cons

A lot of sitting hours and plenty of passwords to remember

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, Creative Benefits Structure, There is a passionate group of individuals who make themselves known by the clear willingness to help others in and out of the company or a specific department. Those who are willing to learn and grow have ample resources.

Cons

Very large operation. Fully dependent on contract requirements. The number of individuals who are skilled AND willing to assist is not large. There is a 'luck of the draw' component based on hiring date and department due to the work reflecting the industry.

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