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Edfinancial Services

Engaged Employer

No home life balance - Customer Service Representative Edfinancial Services Employee Review

2.0
Oct 10, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay is good and paid training. Although, if you don't pass a fed background check before training is over you are furloughed without pay.

Cons

Mandatory Overtime. Little to no support from management. Strick schedule adherence. 30 minutes for lunch (even on an 11 hour day due to having to clock in and aux back without a minute delay) closing shifts work until the call que is clear or up-to an hour past closing on top of mandatory OT.

Explore other reviews about Edfinancial Services

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with an awesome work culture and training opportunities. Great benefits and flexible schedule plus excellent support system!

Cons

A lot of sitting hours and plenty of passwords to remember

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, Creative Benefits Structure, There is a passionate group of individuals who make themselves known by the clear willingness to help others in and out of the company or a specific department. Those who are willing to learn and grow have ample resources.

Cons

Very large operation. Fully dependent on contract requirements. The number of individuals who are skilled AND willing to assist is not large. There is a 'luck of the draw' component based on hiring date and department due to the work reflecting the industry.

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