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Edfinancial Services

Engaged Employer

HES inbound call center rep - HES School Contact Specialist Edfinancial Services Employee Review

2.0
Oct 2, 2015
Recommend
CEO approval
Business Outlook

Pros

There are tons of potlucks so you get fed. They also have many different departments so it's slightly easy to cross train if you don't like what you're doing.

Cons

Most management has no prior management experience and are very young...and you can definitely tell. Also there is no real compensation. They give promotions without giving raises. They also give "promotions"... make people salary but don't actually pay you more...a lot of people lost money because they lost their fringe benefits also they lost their ability to get overtime. Also there was an understanding you would have to work less some weeks to compensate but management makes you use your vacation time if you're 15 minutes late.

Explore other reviews about Edfinancial Services

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with an awesome work culture and training opportunities. Great benefits and flexible schedule plus excellent support system!

Cons

A lot of sitting hours and plenty of passwords to remember

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, Creative Benefits Structure, There is a passionate group of individuals who make themselves known by the clear willingness to help others in and out of the company or a specific department. Those who are willing to learn and grow have ample resources.

Cons

Very large operation. Fully dependent on contract requirements. The number of individuals who are skilled AND willing to assist is not large. There is a 'luck of the draw' component based on hiring date and department due to the work reflecting the industry.

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