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Edfinancial Services

Engaged Employer

Not worth it - Customer Service Representative Edfinancial Services Employee Review

2.0
Dec 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Federal Holidays off and Decent Health insurance. The people are what make the experience working there worth it

Cons

Leadership is not where it needs to be. You get counted off for the smallest things that are arbitrary, Not enough help when it’s needed. Different departments have different standards and rules. If you’re a slow learner or need more time to understand things, than you’re pretty much screwed

Explore other reviews about Edfinancial Services

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with an awesome work culture and training opportunities. Great benefits and flexible schedule plus excellent support system!

Cons

A lot of sitting hours and plenty of passwords to remember

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, Creative Benefits Structure, There is a passionate group of individuals who make themselves known by the clear willingness to help others in and out of the company or a specific department. Those who are willing to learn and grow have ample resources.

Cons

Very large operation. Fully dependent on contract requirements. The number of individuals who are skilled AND willing to assist is not large. There is a 'luck of the draw' component based on hiring date and department due to the work reflecting the industry.

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