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Edfinancial Services

Engaged Employer

Average to typical- nothing extraordinary - Customer Service Representative Edfinancial Services Employee Review

3.0
Aug 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Very cold AC Mostly Happy People Not difficult to get supplies

Cons

Training is short and not enough to get the job done. The amount of phone calls is the driving force- they get more phone calls they get more money, so why spend more time to get the job done if they can get more money by having the student call back a dozen times seeking answers that will never be given. On the other hand, we stay busy. Don't forget to eat and get a restroom break.

Explore other reviews about Edfinancial Services

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with an awesome work culture and training opportunities. Great benefits and flexible schedule plus excellent support system!

Cons

A lot of sitting hours and plenty of passwords to remember

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, Creative Benefits Structure, There is a passionate group of individuals who make themselves known by the clear willingness to help others in and out of the company or a specific department. Those who are willing to learn and grow have ample resources.

Cons

Very large operation. Fully dependent on contract requirements. The number of individuals who are skilled AND willing to assist is not large. There is a 'luck of the draw' component based on hiring date and department due to the work reflecting the industry.

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