Changes are happening! - Anonymous employee EducationDynamics Employee Review

5.0
Oct 29, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, amazing people to work with, very festive around holidays! I have never worked with a more positive group of people or enjoyed a job as much as I do here! The company has really worked on turning itself around.

Cons

Since there are three locations, you really only get to know the people at your location - especially if you are just starting out.

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Pros

Weekly pay, not many meetings.

Cons

They suddenly dropped company sponsored heathcare (they use the marketplace now which is unaffordable and covers virtually nothing) and they no longer contribute to the 401k!!! The worst! Extreme micromanagement of words like YOU and WE because it’s seen as “promising language”. Example…if you’re telling someone “you can apply” you have to say “STUDENTS can apply” or else you’re promising and how dare you!! This results in low score cards because it’s hard to talk to someone in third person!! They use AI to catch these words you say to find little mistakes so they can give you a low score cards! You’re being watched ALL the time! The dialer is constant! You can’t get up because you’re tied to your headset and can’t use a wireless one because it’s forbidden. They even screen record to make sure you’re hard wired to the modem so don’t even think about going to work remotely somewhere besides being tied directly your modem! They say it’s because the connection is better but we know how wireless works and that’s simply not true.

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