Pros
This is a company that has been around for 10+ years, has a really great product and a bunch of happy customers. They are really trying to do some innovative things. So as a sales rep, you actually have something that is differentiated to sell. The product team and CTO are very bright and have a ton of energy. They truly seem to care about innovation and making customers happy and the company seems to be investing heavily in that area. The boulder office has a good culture with HR leadership being located there and many long time employees as well.
Cons
Except for product and HR leadership, the rest of the management team is very unplugged from what it takes to run a truly great company. While founded in Boulder, this company is now a UK run and backed business (though not a startup) and that brings with it cultural and distance challenges. The CEO is a "visionary" but seems very unplugged from the people and culture and seems more concerned about being mentioned online than anything else. The leadership team seems very unorganized at times. Sales leadership in north America is very capable but very unsupported resulting in many of the issues a few other reviews have highlighted (compensation, operations). Marketing was making great strides and seemed to get what was needed to be done but left. Attrition is also ramping up so make sure you explore all those areas if you are applying. The Boulder and London culture gap is real.