Pros
- Offers flexibility in working arrangements, allowing for a degree of work-life balance. - Good benefit package.
Cons
- Team leaders lack decisiveness and clarity, forcing employees to execute impractical directives with zero decision-making autonomy. - Heavy favoritism by team leaders dictates workload distribution. Those who are not favorites are burdened with excessive tasks and unfairly blamed for issues, driving high voluntary turnover ("self-quitting"). - Strong performance is rewarded only with out-of-scope responsibilities and a higher workload, without proper recognition or career advancement from team leadership. - Team leaders completely dismiss employee input, even actively ignoring negative VOE survey results under the excuse that they are "not worth addressing." - Permanent staffing shortages lead to an unsustainable workload. Operational concerns regarding burnout are minimized by team leaders who dismiss the issue by claiming they are busier or that the team's workload is insignificant, rather than finding structural resource solutions.