Pros
Benefits are good, most people are nice.
Cons
Leadership are out of date dinosaurs completely detached from live operations needs, customer service needs, and community of users needs. You're asked to be a rockstar and they throw you at the stage with no instruments or band. During my tenure there were at least 4 reorgs inside of the company just to push people out. High turnover unless you're in with the inner circle clique. Everything is getting third partied to vendor sites, so whatever position you apply, in 6 months it's probably be done in Manila where they have most vendor sites. Interviewing process are insanely ridiculous, 7 rounds interviews spread over 3 months only to wait another 3 to let you know you didn't get it, happened twice. You know, your basic corporate greed driven place to work.