Do you really need a job ? - Intake Specialist Elevance Health Employee Review

1.0
Aug 21, 2017
Recommend
CEO approval
Business Outlook

Pros

union - probably the only branch (Dearborn Mi) in the company

Cons

Customer service(aka intake) has gone from 12 employee's 4 years ago to 5 (2 are on perpetual FMLA due to stress ) same as the other departments , all severely shorthanded) and rarely hire . Reading all the other reviews from the various locations it seems like company policy , favoritism , heavy workload , outdated PC system and programs , hiring process took 2 months , finally got a face to face interview , not only with the manager of the dept applied to but with all the managers at the same time , very intimidating . This location brings out the worst in their employee's . I never have given a bad review to any company , restaurant etc . but feel I must warn against working in this toxic environment .

Explore other reviews about Elevance Health

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work here

Cons

Challenging work and demands quality

3.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve enjoyed the work itself and have had the opportunity to build strong experience over the years. The company provides good employee self-service tools and resources, and being part of a large organization offers exposure to complex projects and different teams.

Cons

Growth opportunities can be limited depending on the organization within and management structure. There is room for improvement in operational processes, which can create inefficiencies and increase workloads. At times, organizational challenges feel larger than individual teams can address, making it difficult to see lasting improvements. Recognition for employee contributions can also feel inconsistent, with significant efforts not always being acknowledged.

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