Customer Service Representative - Customer Service Representative Elevance Health Employee Review

3.0
Sep 28, 2017
Recommend
CEO approval
Business Outlook

Pros

I grew professionally with this company. You will learn a lot about the medical/Medicaid industry.

Cons

I used to love my job until I had to side with my Manager when I felt pressured to do so. I did the work and job duties of about 5 people and only paid for 1. When it is you and your manager, they will say one thing and tell you what a great employee you are but are easily influence by others even though they are the manager. There is absolutely no integrity, no loyalty, no recognition for being punctual, dependable, hardworking and loyal.

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5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

High pay and bonus is good usually

Cons

No cons that I can think of

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Getting paid on time. That's it.

Cons

Corrupt. Brought in all new staff without knowing about a CAP action plan. Previous employees were incentived to stay and train new employees with a 5,000 bonus called a retention bonus. New staff were extremely micro managed. Bullied by unprofessional managers. Managers made new staff complete their care plans. Could never have a work from home day because previous staff were not in office when DC department of financial health did a whistleblower audit. New staff was forced into mock audits training in real time being criticized and scrutinized in front of the entire team Told to call 20 members a day from a list of nonworking numbers and disgruntled DC residents me. A convulated documentation system. That was connected to non existent social programs. Favoritism for those willing to be unethical. I've never experienced something so nefarious in my life.

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