Good and Bad - Claims Representative Elevance Health Employee Review

3.0
Jan 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Always plenty of work, no shortage there. Full range of benefits, discount programs and lots of paid time off, especially if you have been around as long as I have. Work from Home program, flex time program, which is up to managements discretion, sometimes they do not follow the policy.

Cons

Cost of health insurance (it takes about 1/3 of my check every 2 weeks), restrictions on prescription plan, deductibles are very high if you opt to lower the cost out of your pay, mandatory overtime without much notice, bad managers who know nothing about what it takes to do my job, numbers they want are insane for production depending on the type of work you do, quality expectations is nearly impossible to achieve if you are a human being that is prone to mistakes

Explore other reviews about Elevance Health

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Purpose of Role, Pay, Dept Leadership, Support and Tools to do job.

Cons

Challenges with population, Different platforms to get job done,

2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Benefits and insurance Groceries benefit School reimbursement Gym benefits Hospital indemnity Insurance Remote work convenience

Cons

Pay rate never really goes up. Prefer to promote inexperience outsiders than from within. Low pay At the whim of Manager Favoritism Political Pretentious Metrics based of friendship with Management Hard to move up of you don’t suck up to a Manager or be political or be part of their click and group. QIP is also at the whim of the manager. Faulty metrics where you are blamed for FCR failures even when you fixed the issue on your first call and but because the member called in multiple times to other associates who didn’t help. Or do their job, they blame you for first call resolution when you never talked to the member till you resolved it. This is really messed up and it affects your QIP.

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