3.0
Oct 28, 2021
Current employee, less than 1 year
Recommend
CEO approval
Business Outlook
Pros
Decent pay, good management at the start. States 3-5 calls an hour, and it is true. But you have to manage a lot of school really fast, every week you get up-trained and up-skilled for a couple more schools that have very particular requirements for completing Tier-1 Roles. Good job for someone who wants to learn basic IT support.
Cons
You have to manage a lot of schools really fast, every week you get up-trained and up-skilled for a couple more schools that have very particular requirements for completing Tier-1 Roles. It can get overwhelming, and it is not for everyone in my honest, humble opinion. I went from 4 schools in the second week to 35 schools in the third month.