Companies Priority is Not The Customer - Director of Administrative Services Ellucian Employee Review

3.0
Sep 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Ellucian is a company with a broad diversity of employees

Cons

Ellucian changes upper management often and this results in a constant change in direction and priorities. From the the perspective of customers this looks like neglect and broken promises.

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Ellucian Response
2y
Thanks so much for the review - we couldn't agree with you more about our globally, diverse company. It's because of our team - their diversity of thought and experiences - that we're able to drive meaningful change. We recognize that change is hard - enabling SaaS technology transformation across the higher ed industry is no small feat but we're doing this because we know that's what best for our customers to ultimately enable institutional and student success. We have clear strategic priorities, and we couldn't be more excited about the direction that we're going in as a company - and the journey that our customers are experiencing.

Explore other reviews about Ellucian

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is amazing, great team to work with. Lots of opportunities to advance and learn new things

Cons

None. I've had an amazing experience working for Ellucian!

1
1.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are plenty of employees who pour their hearts into this mission.

Cons

There’s an acute difference between being an incompatible coworker and a crappy person. Ellucian is led by some people (no names) who need to learn how to be a freaking human. The manipulation, deceit, rage, selfishness, and lack of self awareness were traits exhibited by these folks regularly, if not daily. It’s not hard to choose respect over ego. You can have conviction and not ruin peoples’ weeks at the same time. The sky isn’t falling.

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