Uneventful employment - Account Manager Elsevier Employee Review

2.0
Jan 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Fair financial compensation was the only benefit from an experienced person who knows exactly what they're talking about.

Cons

No clear direction from management, series of trial and error strategies banking on monopolized products and services that cannot be competed against. No knowledge sharing culture of any nature, did not learn a single new skill of any nature.

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Elsevier Response
4y
Thank you for your review. We are disappointed to hear that you feel there are no clear directions from management and that you haven't learnt a single new skill since you joined us. We don't usually hear these from our people. We want all our people to thrive and feel fulfilled in their roles. We also encourage them to feel empowered to raise any ongoing issues or concerns with their managers. Our people are our strength, so their career growth is paramount. We champion customers' requirements and the solutions we provide so that we can stay agile and responsive. We take your review seriously and there’s the need to delve more into the issues highlighted. If you prefer, feel free to reach out to us at elseviergdrev@elsevier.com to provide more information.

Explore other reviews about Elsevier

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Industry leader Great benefits Incentive trips Invests heavily in its employees

Cons

Processes can be burdensome and clunky at times

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Elsevier Response
1mo
Thank you for this balanced and thoughtful review. We're glad to hear that our benefits and investment in people are making a positive impact, those are commitments we take seriously. On the process feedback: Leadership is actively reviewing operational workflows, and the advice to listen more closely to employee feedback is something we're holding ourselves accountable to. If you're open to it, we'd encourage you to bring specific examples forward through your team or people and culture contacts. Change is most effective when it's grounded in the real experiences of the people doing the work, and that means you. Feel free to reach out to us at elseviergdrev@elsevier.com to provide more information Thank you for staying engaged and for caring enough to share this. It matters.
4.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Great company -Team has talented, experienced account managers and product experts who know the territory well

Cons

West team management is heavy on micromanagement and sets unrealistic territory targets without rep input — high turnover, and long tenure in company seems to shield this manager from accountability and growth

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