Elsevier is a pretty good place to work if they don't send your job overseas - Customer Support Manager Elsevier Employee Review

3.0
Feb 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Great work life balance. 37.5 hour work week.

Cons

They have been systematically eliminating the Maryland Heights office, moving jos to the Philippines since 2014.

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Elsevier Response
2y
Thank you very much for leaving your review. With the business world changing constantly and so rapidly, virtually every established business feels the imperative to improve and innovate continuously. Executives, managers and employees across our business work hard to figure out how to best and strategically address the genuine needs of our customers and partners globally.

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5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance Flexibility Leadership is supportive

Cons

Not really many opportunities to grow within your role. Pay

4.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Great company -Team has talented, experienced account managers and product experts who know the territory well

Cons

West team management is heavy on micromanagement and sets unrealistic territory targets without rep input — high turnover, and long tenure in company seems to shield this manager from accountability and growth

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