Great place to work. - Customer Advocate Elsevier Employee Review

4.0
Mar 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Great industry and services providing useful products and services. Good mix of benefits.

Cons

Customer Service related jobs have mostly been moved away from the U.S.

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Elsevier Response
2y
Thanks for your review.

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5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance Flexibility Leadership is supportive

Cons

Not really many opportunities to grow within your role. Pay

4.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Great company -Team has talented, experienced account managers and product experts who know the territory well

Cons

West team management is heavy on micromanagement and sets unrealistic territory targets without rep input — high turnover, and long tenure in company seems to shield this manager from accountability and growth

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