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Embassy Suites

Part of Hilton

Is this your company?

Work work work no pay this place is suspect - Housekeeper Embassy Suites Employee Review

1.0
Sep 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Sometimes you get tips you get to keep pop bottles. Sometimes you meet nice people.

Cons

I was made to work extra hours with Nobody can clean 15 rooms in 5 hours. Its just not possible unless you have super powers.I was sexually harrassed by a houseboy. Manager bullys housekeepers. I complained they said l was racist. There was also suspect workers staying all night cleaning with no extra pay. Manager gets mad when you complain so she'll cut your hours. She complains that people don't smile enough but they're working in a hostile enviornment. They are afraid if they dont get every room done assigned to them that they will get fired.

Explore other reviews about Embassy Suites

5.0
Jan 11, 2026
Recommend
CEO approval
Business Outlook

Pros

They teach you everything you need to know.

Cons

There is no disadvantage for me.

2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly guests, opportunities to learn multiple areas of the operation, and some hardworking coworkers who genuinely care about providing good service.

Cons

Management inconsistency and favoritism created a difficult work environment. Concerns and feedback were not always handled objectively, and decisions often appeared to be influenced by personal relationships rather than facts or direct communication. Employees could be held accountable without being given an opportunity to explain their perspective, leading to a culture where misunderstandings escalated instead of being resolved. Communication between management and staff lacked transparency, and morale suffered as a result.

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