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Embassy Suites

Part of Hilton

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I've worked banquets at 3 different Embassy Suites locations - Banquet Server Embassy Suites Employee Review

4.0
Mar 11, 2019
Recommend
CEO approval
Business Outlook

Pros

the pay it pretty good, at one location I was paid $12 an hour and another location I was paid the salary of a server ($2.13 an hour) but then we split the gratuity of each event between the servers working it, so it was still pretty good pay. I loved all of my coworkers and my managers have been the most understanding and helpful bosses I've ever had.

Cons

hours can be extremely long sometimes if they're understaffed, I've worked 16 hour shifts before If there are no events, you won't work. There are times in the year where banquets can be completely dead for weeks, so you have to save your money wisely. dealing with rude guests, but that is just a given for working in hospitality

Explore other reviews about Embassy Suites

5.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

great people easy job enjoyed

Cons

sometimes it would be very slow

2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly guests, opportunities to learn multiple areas of the operation, and some hardworking coworkers who genuinely care about providing good service.

Cons

Management inconsistency and favoritism created a difficult work environment. Concerns and feedback were not always handled objectively, and decisions often appeared to be influenced by personal relationships rather than facts or direct communication. Employees could be held accountable without being given an opportunity to explain their perspective, leading to a culture where misunderstandings escalated instead of being resolved. Communication between management and staff lacked transparency, and morale suffered as a result.

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