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Embassy Suites

Part of Hilton

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18 months of hell - Night Auditor Embassy Suites Employee Review

1.0
Sep 7, 2014
Recommend
CEO approval
Business Outlook

Pros

The employee perks were great. When we were allowed to partake in them, it was nice.

Cons

Middle management not allowing employees their rights. Not allowing employees appropriate safety equipment, like gloves to clean a toilet. Not allowing employees to stay home when sick. Managers calling employees at home to yell and scream at them. Getting lectures and write-ups for incidents that occured on your off-time. Managers falsifying training documentation to corporate office. Managers putting employees down and insulting them for their economic status. No raises, awards, or appreciation, even with high positive customer feedback.

Explore other reviews about Embassy Suites

5.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Team atmosphere, and Travel Benefits

Cons

Honestly it's just getting harder to hire line level employees.

2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly guests, opportunities to learn multiple areas of the operation, and some hardworking coworkers who genuinely care about providing good service.

Cons

Management inconsistency and favoritism created a difficult work environment. Concerns and feedback were not always handled objectively, and decisions often appeared to be influenced by personal relationships rather than facts or direct communication. Employees could be held accountable without being given an opportunity to explain their perspective, leading to a culture where misunderstandings escalated instead of being resolved. Communication between management and staff lacked transparency, and morale suffered as a result.

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