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Embassy Suites

Part of Hilton

Is this your company?

Embassy suites downey - Run while you can! - Anonymous employee Embassy Suites Employee Review

2.0
Dec 28, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-It's a paycheck. -24 hours business so hours available 24/7 -hotel employee discounts (when you can find a room available) -health benefits (although I didn't use them)

Cons

-horrible horrible management - they promote people who are rude and selfish and arrogant not only to employees but customers aswell. Upper management does nothing when managers do something won't but will jump on lower level employees for any small thing. -do not expect to have any time off if working nights or full time. You will be worked to the bone and given pto time that they will then go and deny every chance you try to use it. -no holiday pay at all. They say it's because they offer a "generous pto package". It's just rediculous. - constantly understaffed. There should be more part time employees able to pick up days when people want off but they just don't care to train people perpetuity so they can do this. -horrible holiday gifts. For the holidays you will receive a card and a pen that most likely was in storage for years. They do not take care of their employees dieing the holidays. They just work them unveil the hillary spirit is nonexistent.

Explore other reviews about Embassy Suites

5.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Team atmosphere, and Travel Benefits

Cons

Honestly it's just getting harder to hire line level employees.

2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly guests, opportunities to learn multiple areas of the operation, and some hardworking coworkers who genuinely care about providing good service.

Cons

Management inconsistency and favoritism created a difficult work environment. Concerns and feedback were not always handled objectively, and decisions often appeared to be influenced by personal relationships rather than facts or direct communication. Employees could be held accountable without being given an opportunity to explain their perspective, leading to a culture where misunderstandings escalated instead of being resolved. Communication between management and staff lacked transparency, and morale suffered as a result.

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