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Embassy Suites

Part of Hilton

Is this your company?

Started as a server now I'm here. - Bartender Embassy Suites Employee Review

5.0
May 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Hands off management, great guest relationships, great money. Hotel management lets someone that shows great leadership skills and personal responsibility completely run the show and there is a lot of freedom, at least this is true for my location.

Cons

Some rules enforcement with guests such as no smoking on the patio and no outside food really make for awkward situations and unhappy guests. Serious lack of training so you must show some personal responsibility and pride in your job because they don't push skill development for servers and bartenders.

Explore other reviews about Embassy Suites

5.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Team atmosphere, and Travel Benefits

Cons

Honestly it's just getting harder to hire line level employees.

2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly guests, opportunities to learn multiple areas of the operation, and some hardworking coworkers who genuinely care about providing good service.

Cons

Management inconsistency and favoritism created a difficult work environment. Concerns and feedback were not always handled objectively, and decisions often appeared to be influenced by personal relationships rather than facts or direct communication. Employees could be held accountable without being given an opportunity to explain their perspective, leading to a culture where misunderstandings escalated instead of being resolved. Communication between management and staff lacked transparency, and morale suffered as a result.

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