employer cover photo
employer logo
employer logo

Embassy Suites

Part of Hilton

Is this your company?

Terrible - Housekeeper Embassy Suites Employee Review

1.0
Dec 25, 2022
Recommend
CEO approval
Business Outlook

Pros

The kitchen staff and banquets staff are an awesome department

Cons

Horrible management. Pay is extremely low for the amount of work expected. Housekeepers are poorly trained and rooms are not inspected properly by housekeeping management. There is no free or validated parking by the company, be ready to pay at least $300 a month in garage parking. You would think a company sitting in the heart of busy downtown would at least validate your parking, but no. The rooms are absolutely disgusting. Even as a housekeeper I was horrified.

Explore other reviews about Embassy Suites

5.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

great people easy job enjoyed

Cons

sometimes it would be very slow

2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly guests, opportunities to learn multiple areas of the operation, and some hardworking coworkers who genuinely care about providing good service.

Cons

Management inconsistency and favoritism created a difficult work environment. Concerns and feedback were not always handled objectively, and decisions often appeared to be influenced by personal relationships rather than facts or direct communication. Employees could be held accountable without being given an opportunity to explain their perspective, leading to a culture where misunderstandings escalated instead of being resolved. Communication between management and staff lacked transparency, and morale suffered as a result.

See reviews by: Helpful|Rating|Date|All