Outsourcing is Troubling - Customer Service Representative II EmblemHealth Employee Review

Users say... "Good benefits (although not if you live in NJ)" "You are treated very well by the union Local 153 and the people are great." "Nothing the pay is good" "Flexibility, good Salary , Remote work" "good work life balance and lots of food trucks in the area" 

Users say... "poor management, fly by seat of pants decision making" "The company has recently experienced massive layoffs and restructuring which has hurt moral a bit." "Top heavy senior management 'click' stuffing their pockets at expense of employees they consistently lay off." "management needs more training the employees know more" "No job security"