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      Emerald

      Engaged Employer

      Emerald reviews

      The team I worked on was great. Emerald was very much not. - Buyer Relations Associate Emerald Employee Review

      1.0
      Oct 18, 2023
      Buyer relations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Benefits were decent -Flexible remote work

      Cons

      -Poor communication between departments -I was under compensated for the work I provided at emerald, in fact my salary was well below the poverty line. - We never received inflation raises so technically at the time I was laid off, I was making less than I was when I initially started working with my team pre-acquisition. - Onboarding process took months after my team was acquired by emerald. - Executive team seemed really disorganized - Poor planning- some people seemed overworked while others didn’t have much to do - Felt I had no upward growth within my role at the company - Felt I had no real representation when it came to bringing up issues within the company and the HR team seemed very unapproachable I felt couldn’t bring any of issues up with them. The one time I did, I was unceremoniously shot down. - Frankly, the current employees should unionize.

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      Emerald Response
      9mo
      Thank you for taking the time to share your feedback. We’re sorry to hear that your experience at Emerald did not fully reflect the culture and standards we strive to uphold. Clear, transparent, and consistent communication is very important to us, and we recognize that there’s always room to improve. Since the time of your review, we’ve conducted a thorough review of our compensation and benefits, which has helped us better align our packages with industry peers. We’re committed to continuing to listen, learn, and make improvements so that our employees feel supported and valued.

      Explore other reviews about Emerald

      5.0
      May 19, 2026
      Ghl specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Company best people to work with.

      Cons

      I cant think a cons for this

      2.0
      May 11, 2026
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Depending on what team you're on, you get a lot of autonomy. (on the flip side, see con- if you're on the wrong team) -Good benefits -Fun events & Travel opportunities

      Cons

      -People getting laid off left and right all time. One minute you have a team mate and the next they are just gone. -Management is top heavy and operates like a fraternity -If you're on the wrong team every move is watched -Your job is NEVER safe -Imagine with the acquisition that was just announced by Apollo that the reason for layoffs was to become lean before transition. I would hedge bets that this will also continue to be a numbers game and positions are going to be uncertain -Sales plans are always ambiguous and there were even times where the plan wasn't out until several months into the year. Expected to sell over and above but didn't always have a sales plan to follow. It was always changing.

      3
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