Call Center Sucks - Anonymous employee Emory Healthcare Employee Review

Great team to work with under the ECMO group at Emory. Fantastic boss and lots of opportunities within the team to advance your skills and gain a ton of experience.

Normal ECMO specialist ratios (1-2 ECMO patients: 1 ECMO specialist) is not the norm here. Typically have 3-6 patients on ECMO each shift

It's okay... I don't know how other ORs are run for comparison. Pay is alright. $47/hr and on-call is $8/hr. Have over 3 years of experience. Most people are pretty friendly. The friendly ones are starting to leave now, unfortunately.

Management doesn't fix problems. They won't respond to emails. Often don't have specimen printers, patient moving boards, etc. Tons of extra timeouts are kind of inconvenient (pre-op, pre-anesthesia, and pre-incision). Parking and commute are hassles. You can't park next to the hospital unless you are a doctor or advanced practitioner. At least 30min per day wasted on bus to and from hospital from parking tower I'm assigned. So much traffic to get to and from work. On call is very tiring. They frequently assign 7pm-7am overnight call right after 12hr shifts and then want you to stay because night shift didn't show up. Call requirement is at least 48hrs per month. Most OR rooms are super messy and badly stocked. ...Seems like more and more bad people are getting promoted to management positions. My immediate manager is good. The ones over her are not that great.