You can find better. Don’t fall for the big name - Patient Access Representative Emory Healthcare Employee Review

3.0
Aug 22, 2023
Recommend
CEO approval
Business Outlook

Pros

company appreciation events company reputation (big name) remote opportunity (after training) very nice administrative facility off major holidays

Cons

They don’t do paid holidays (you have to have the PTO available) or you’ll be short a day on your paycheck. Extremely low pay for a huge workload Micromanagement- THIS IS A BIG ISSUE Managers don’t have a clue on anything so don’t ask - they are just told to babysit you. You have to wait a year before they even add to your 401K There is no formal training, you just sit next to someone and teach yourself. They make a simple job extremely complicated. It could all be so simple. Behind on all technology Unnecessary high call volume They are driving customers away with their horrible planning and marketing issues Managers consistently change what they say and confuse you as well as themselves

Explore other reviews about Emory Healthcare

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great community and people, great pay

Cons

Can be fast paced, high productivity requirements, holiday and weekend requirements

3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

It's okay... I don't know how other ORs are run for comparison. Pay is alright. $47/hr and on-call is $8/hr. Have over 3 years of experience. Most people are pretty friendly. The friendly ones are starting to leave now, unfortunately.

Cons

Management doesn't fix problems. They won't respond to emails. Often don't have specimen printers, patient moving boards, etc. Tons of extra timeouts are kind of inconvenient (pre-op, pre-anesthesia, and pre-incision). Parking and commute are hassles. You can't park next to the hospital unless you are a doctor or advanced practitioner. At least 30min per day wasted on bus to and from hospital from parking tower I'm assigned. So much traffic to get to and from work. On call is very tiring. They frequently assign 7pm-7am overnight call right after 12hr shifts and then want you to stay because night shift didn't show up. Call requirement is at least 48hrs per month. Most OR rooms are super messy and badly stocked. ...Seems like more and more bad people are getting promoted to management positions. My immediate manager is good. The ones over her are not that great.

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