Unless you want a headache and high blood pressure - Business Analyst II Emory Healthcare Employee Review

1.0
Jul 23, 2024
Recommend
CEO approval
Business Outlook

Pros

The salary is a pro

Cons

The agents run the call center. There are no black out days for agents not to be able to take off. Leadership is lack luster. No SOP's , workforce management has no power, and the WFM software is ineffective and out of date. Health benefits are expensive, 401 k doesn't matter unless you have been there a year or longer. And your PTO is allocated to you as if you are a temp customer service representative.

Explore other reviews about Emory Healthcare

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good hours. Work life balance

Cons

Easy to get burned out

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are good

Cons

Leadership needs significant improvement. Promotions often appear to be based more on personal relationships than on experience, qualifications, or selecting the best candidate for the position. Leadership also fails to adequately address bullying and toxic workplace behavior, allowing it to continue unchecked. As a result, many locations feel disorganized and chaotic due to inconsistent leadership, poor communication, and a lack of accountability.

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