Good pay and benefits, but heading in the wrong direction. - Rollover Consultant Empower Employee Review

3.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, some vacation, 401k with match, dental, medical, growth opportunities.

Cons

They are starting to offshore customer service which doesn't bode well for job security confidence, they will not give you your last bonus if they know you are leaving, they are creating new fees and increasing fees, they claim to be customer obsessed but cut corners creating customer frustration, the vacation time is very little and they are starting to micromanage more and more. They want more and more out of you, referrals, sales etc. but the pay doesn't increase. Goals keep going up and unless you start working harder than ever before, this just means that your pay decreases.

Explore other reviews about Empower

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Rapid Growth Connected Leadership Open to new ideas and innovation Good pay, fair benefits

Cons

Large organization, takes a while to learn different organizational structures.

3.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Responsible Time (which is truly encouraged to be used and is one of the only things keeping people above water at the moment); great coworkers

Cons

Company is growing too big, too fast and employees simply cannot keep up and are burning out. Too many changes at once and employees feel senior leadership does not notice or they simply don’t care. Associates who have been with Empower since the beginning are saying this is not the same Empower they once loved working for.

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