Stable organization with decent benefits, but few promotions - Client Service Representative Empower Employee Review

3.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s a stable organization with consistent work and decent benefits. Work from home an option for most positions. Yearly bonus.

Cons

Progress/promotion opportunities are highlighted on a quarterly and yearly basis — but are practically non-existent. Be prepared to stay in the positions you began even with educational advancements.

Explore other reviews about Empower

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Rapid Growth Connected Leadership Open to new ideas and innovation Good pay, fair benefits

Cons

Large organization, takes a while to learn different organizational structures.

3.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Responsible Time (which is truly encouraged to be used and is one of the only things keeping people above water at the moment); great coworkers

Cons

Company is growing too big, too fast and employees simply cannot keep up and are burning out. Too many changes at once and employees feel senior leadership does not notice or they simply don’t care. Associates who have been with Empower since the beginning are saying this is not the same Empower they once loved working for.

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