Turnover machine - Senior Retirement Consultant Empower Employee Review

1.0
Nov 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote work available, equipment, fast hiring

Cons

High expectations, 4 hours of talk time and min 40 calls per day . Call center at its worst. No ongoing training or any career advancement discussion . I worked there a year with 2 weeks training. Expected to do more with no extra pay or incentive. CEO Is political with disregard of diverse work force. High turnover and burnout rate of any company I worked for . Goals are unrealistic and products you are required to push are outdated and expensive . You are not helping your customers at all , main goal is to make money for the company disregarding fiduciary responsibility. Light years behind companies like Fidelity or Merrill. Outdated systems with horrible user experience. Benefits on par with Walmart.

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Empower Response
2y
Thank you for sharing your feedback. We appreciate your insights and concerns and always recommend that associates provide feedback to leaders so we can constantly improve for our collective success.

Explore other reviews about Empower

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Rapid Growth Connected Leadership Open to new ideas and innovation Good pay, fair benefits

Cons

Large organization, takes a while to learn different organizational structures.

3.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Responsible Time (which is truly encouraged to be used and is one of the only things keeping people above water at the moment); great coworkers

Cons

Company is growing too big, too fast and employees simply cannot keep up and are burning out. Too many changes at once and employees feel senior leadership does not notice or they simply don’t care. Associates who have been with Empower since the beginning are saying this is not the same Empower they once loved working for.

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