Reversion to the Mean - Associate Empower Employee Review

2.0
Dec 16, 2023
Recommend
CEO approval
Business Outlook

Pros

When Personal Capital was functioning more autonomously under Empower over the last few years, advisors were salaried, had flexible PTO, and fairly competitive compensation. Work was and remains strenuous, but knowing you could take off any time needed (as long as your work was done) was a great backstop, both in reality and mentally. We knew changes were coming of some sort, but the nature of these changes was nebulous.

Cons

Now, as Empower Personal Wealth, we just learned we're moving from salaried to hourly, losing flexible PTO in favor of a few weeks a year of vacation+sick together, and will receive on average less in bonus and book AUM payouts. Bonuses are also moving to be paid out annually instead of quarterly. In essence, even senior advisors are moving to a call-center environment, being asked to do the same job for less pay and with less flexibility. This is a move for corporate Empower's sake alone, pursuing a rather hollow goal of trying to be the next Fidelity or Vanguard. As this post is titled, it is just a reversion to the mean. Great companies and poor companies alike, given enough time, eventually drift to the mediocre middle; in the mediocrity, one neither loves their job nor hates their job; one just settles into what is.

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Empower Response
2y
Thank you for your feedback. Change can be difficult and we will continue to work with associates and leaders to constantly improve both the associate and client experience.

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Rapid Growth Connected Leadership Open to new ideas and innovation Good pay, fair benefits

Cons

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3.0
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Pros

Responsible Time (which is truly encouraged to be used and is one of the only things keeping people above water at the moment); great coworkers

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Company is growing too big, too fast and employees simply cannot keep up and are burning out. Too many changes at once and employees feel senior leadership does not notice or they simply don’t care. Associates who have been with Empower since the beginning are saying this is not the same Empower they once loved working for.

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