Empower - Anonymous employee Empower Employee Review

1.0
Jun 18, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-401K Match of 6% -WFH option in most roles

Cons

-Lack of cooperation across departments -Senior leadership disconnect from the work -Difficult to get approval to move departments (Got a new job internally and I was required to work 3 additional months at my old pay in my old role despite far exceeding the minimum service requirement and being an excellent employee). -Subpar pay and raises with no real visibility into the pay structure, a raving review and top of team performance does not equal a significant raise. -Constant cost cutting and outsourcing -Changed pay scale for my role while being told by leadership that the scale would not change, resulting in a very low yearly raise as I'm now nearing the cap for my role. -HR resources are digital and unreliable. I bought a house and the most difficult part of getting my mortgage approved was trying to get verification of employment from Empower HR. My lender refused to accept the digital proof Empower provides, but I was told there was nobody in HR they could call to confirm my employment. My direct manager ended up having to confirm my employment with Empower, not HR. -No real connection between the organization and the individual contributor. Very much so a corporate, cog in the machine mentality. But they will use the cog relentlessly until it breaks to bits and then they'll toss it in the trash. -We are being incentivized to share this review for a chance at Empower branded merchandise.

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Empower Response
2y
Thank you for sharing your feedback. We appreciate your insights and concerns and always recommend that associates provide feedback to leaders so we can constantly improve for our collective success.

Explore other reviews about Empower

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Rapid Growth Connected Leadership Open to new ideas and innovation Good pay, fair benefits

Cons

Large organization, takes a while to learn different organizational structures.

3.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Responsible Time (which is truly encouraged to be used and is one of the only things keeping people above water at the moment); great coworkers

Cons

Company is growing too big, too fast and employees simply cannot keep up and are burning out. Too many changes at once and employees feel senior leadership does not notice or they simply don’t care. Associates who have been with Empower since the beginning are saying this is not the same Empower they once loved working for.

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