Awful leadership and inferior services - Operations Empowerly Employee Review

1.0
Jan 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Some colleagues are talented and working hard to make a difference.

Cons

Toxic culture, horrific leadership and poor quality of services. Marketplace model is flawed.

Explore other reviews about Empowerly

5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Structure, ability to choose caseload by grade level, continuing education opportunities like sessions with former admissions officers, admin staff are responsive, company is growing quickly

Cons

Not many protections for individual admissions counselors

2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Paychecks arrived on time, and the software we sold was reliable.

Cons

• Sales reps repeatedly submitted incorrect information to prospects, with only brief corrections and no lasting improvement. • Repeated mistakes across the team were ignored instead of properly addressed. • Those in charge failed to track problems or create solutions, allowing the same errors to continue. • No meaningful coaching or correction followed mistakes.

2
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