High expectations but rewarding work and high caliber teammates - Anonymous employee Empowerly Employee Review

5.0
May 7, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is not my first job at a startup, but I've grown a lot in the time I've been here and have a great team that I work with. Although it's not always easy and at times the work is a lot to handle with high expectations, it is rewarding and you learn a ton. We have high expectations and always maintain the best quality programs for all our families. There is also a lot of cross functional flexibility and you can dip your toes into other departments to see what sales, marketing, product, ops, etc. are like to work in and there's growth opportunities across departments. Empowerly has allowed many of my colleagues to explore and even move departments over time, from ops to product, counseling to sales, etc.

Cons

I understand that leadership has to make some hard decisions, like a lot of companies in this macro environment. Hard decisions cause some short term chaos, but Empowerly is in a much stronger place because of those choices. Some of the colleagues who are no longer with us today were really not a fit for our culture.

Explore other reviews about Empowerly

5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Structure, ability to choose caseload by grade level, continuing education opportunities like sessions with former admissions officers, admin staff are responsive, company is growing quickly

Cons

Not many protections for individual admissions counselors

2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Paychecks arrived on time, and the software we sold was reliable.

Cons

• Sales reps repeatedly submitted incorrect information to prospects, with only brief corrections and no lasting improvement. • Repeated mistakes across the team were ignored instead of properly addressed. • Those in charge failed to track problems or create solutions, allowing the same errors to continue. • No meaningful coaching or correction followed mistakes.

2
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