Collaborative counselor community, great students - Admissions Counselor Empowerly Employee Review

5.0
Sep 12, 2023
Recommend
CEO approval
Business Outlook

Pros

I've worked at several college counseling companies and I think Empowerly has been the best one. The community is very supportive and responsive when I have specific questions about my students and they were able to get me students quickly. The office hours, training, and tools in the Empowerly Portal have made my life easier as a college counselor.

Cons

Some bugs with logging payroll and college verification process in portal

Explore other reviews about Empowerly

5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Structure, ability to choose caseload by grade level, continuing education opportunities like sessions with former admissions officers, admin staff are responsive, company is growing quickly

Cons

Not many protections for individual admissions counselors

2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Paychecks arrived on time, and the software we sold was reliable.

Cons

• Sales reps repeatedly submitted incorrect information to prospects, with only brief corrections and no lasting improvement. • Repeated mistakes across the team were ignored instead of properly addressed. • Those in charge failed to track problems or create solutions, allowing the same errors to continue. • No meaningful coaching or correction followed mistakes.

2
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