Rotten leadership and inept decisions from the President have created a hazardous work environment. - Counselor Empowerly Employee Review

1.0
Oct 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible hours and supportive coworkers.

Cons

The President's inept leadership trickled down into every aspect of the job, creating a hazardous mess of confusion and poor decision-making. Rotten communication practices made it impossible to get clear answers or any direction that didn't feel like a dead-end. The upper management refused to listen to anyone with actual experience, leading to projects collapsing under unrealistic expectations. It felt like every problem was ignored, creating a frustrating environment where nothing ever got fixed.

Explore other reviews about Empowerly

5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Structure, ability to choose caseload by grade level, continuing education opportunities like sessions with former admissions officers, admin staff are responsive, company is growing quickly

Cons

Not many protections for individual admissions counselors

2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Paychecks arrived on time, and the software we sold was reliable.

Cons

• Sales reps repeatedly submitted incorrect information to prospects, with only brief corrections and no lasting improvement. • Repeated mistakes across the team were ignored instead of properly addressed. • Those in charge failed to track problems or create solutions, allowing the same errors to continue. • No meaningful coaching or correction followed mistakes.

2
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