Good People Eventually Leave - Manager Encore Global Employee Review

1.0
Aug 1, 2010
Recommend
CEO approval
Business Outlook

Pros

If you are self reliant and can wade thru the lack of support, training and internal politics, there is potential for you to gain management experience. It would be a good opportunity for Senior Level technicians to make the transition to a Management, Director or Sales Position.

Cons

The lack of support of Senior Management, Accounting and Human Resources creates a difficult environment in which to work. Those departments spend most of their time putting processes in place to make their lives easier and defer that stress and work load to their subordinates.They do so without the knowledge or understanding of the constraints or strain shouldered on a day to day basis that earn the revenue that supports their salaries. They quitley institute new policy with little regard for the effect it has on the work life of their employees. They often do so without informing anyone and quietly move forward as if no one will notice. When questioned about such decisions, the question is often ignored or deferred and ultimately never answered. They are all sales driven and not one of the senior managers understands anything about true operations. What little team mentality exists, is by a select few who have the fortitude to come together to do what is necessary despite the lack of support. Unfortunately they are under constant barrage from senior management, the result of which is low morale. The employees are not always capable of overcoming the incompetence of the senior managers. On the occasion when that occurs, it is an extremely disheartening experience for those with personal pride. More often than not, those who have given all they could, are those that are generally held liable by the very same managers who directly created the problem. Opportunity for advancement does exist by only by playing to the egos of the Senior Management rather than thru the effort of good work. Bother to offer new ideology or question management about the soundness of policy and procedure, you will likely be ignored. Retribution typically comes in the form of more difficult task and less opportunity. The operational logistics are extremely poor. Quality control and Inventory control is virtually non existent. What little "training" exists, is laughable. However this is just my opinion.

Explore other reviews about Encore Global

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice team, cool events and good benefits

Cons

Pay and hours are hard to come by

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Sales is a great career path Friendly people Corporate Setting Opportunities for growth Great collaboration with the hotel

Cons

There were people who wore satanic attire in one of the most notable hotels in Encore. While there is no discrimination from the company but that kind of environment of fashion choices is concerning in terms of it is indicative of violence or anything for that matter. Please also be more transparent in your hiring process. I don’t know the steps to get a promotion as management didn’t tell me the reason why I couldn’t get a promotion.

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