Pros
Some of the people who work at Engrain are truly fantastic. The teams I worked on were empathetic, problem solving, and truly a pleasure to work with. The office is really nice, even though it is in DTC.
Cons
While the ground-level employees at Engrain are great, the C-Suite executives at the company are extremely out of touch with what is going on at the company and are pushing a huge "Work Harder not Smarter" culture. Over the past year, our CEO has explicitly said that he does not care about anything but exponential growth. Leadership has started to push employees to skip lunch and work unpaid overtime without any compensation increases or considerations for mental health. It is understandable that Engrain is going through a period of intense growth, but you have to make your employees feel valued if you want to keep them. Even when team members suggest improvements in process or software solutions, these are hardly ever approved because the CEO just wants people to work harder and stop complaining. Another issue with Engrain is that some teams have developed an extremely toxic culture, and leaders are rewarded for treating people badly. Team leads that have been at the company a long time are rewarded for extremely aggressive, demanding behavior.