Touch-Point for Clients to provide general troubleshooting, resolve website and code related issues. - Client Support Specialist Engrain Employee Review

5.0
Feb 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Great work environment, positive and competent co-workers, some flexibility with in-office work hours.

Cons

Prior to the company merger...Studio could have used additional support staff to keep up with the rate by which it was taking on new clients.

Explore other reviews about Engrain

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Talented team, empathetic leadership, snacks and delicious drinks in the fridge, regularly scheduled culture events. Strong product and great clients.

Cons

Tighter salary budgets compared to other companies with similar roles.

2.0
Jul 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My team was really professional and I loved my manager. She was incredibly helpful and always willing to consult on best practices.

Cons

Awful company culture. The office environment was so suffocating, They expanded the office that included a Nintendo room (ik this sounds petty but if you were to see the room, you’d understand) and we were required to not spend more than 10 mins at a time away from our desk. So performative and did not foster collaboration in any way.

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