Broken Machine - application support specialist Enova Employee Review

3.0
Oct 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Health benefits start immediately. For what it’s worth, section managers are friendly, supportive, and pride themselves in professional development, plenty opportunities for overtime for those who want it.

Cons

30 seconds between each call, not enough time to gather yourself or take notes before the next, no type of support for crazy customers who insist on escalation to the next level. Loan processing is not detail oriented, constantly fumbling on their end to process applications. PTO doesn’t kick in until 90 days. People constantly quitting which just makes other more overwhelmed for incoming calls.

avatar
Enova Response
1y
Thank you for taking time to provide your feedback. We are happy that you enjoyed working with your peers and that we hit the mark on compensation and benefits! Enova is committed to the happiness and success of our people and we want to ensure that we foster an environment with fair and deserved merit increases, bonus potential and upward mobility opportunities. Your feedback will continue to help us improve, but if you would like, please feel free to have a more candid conversation with the People Resources team regarding your feedback!

Explore other reviews about Enova

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful team and work environment. They have a bullet proof system going that you can tell management took time and learned from lots of feedback. Many young successful reps working 10+ years. Inspiring.

Cons

No cons at this time

avatar
Enova Response
1d
Thank you for taking the time to share your experience! We take pride in our ability to move fast and make an impact, and it’s great to hear that you've embraced this aspect of our culture. Our people are the driving force behind our success, and we appreciate your contributions!
2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work/quarterly bonus - not much else

Cons

Worst management ever - do not waste your time

See reviews by: Helpful|Rating|Date|All