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      Ensemble Health Partners

      Engaged Employer

      Ensemble Health Partners reviews

      Bait & Switch - Customer Service Specialist Ensemble Health Partners Employee Review

      2.0
      Sep 15, 2025
      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Get to work from home & equipment is provided

      Cons

      Amount of calls taken a day (between 60-90) , Unrealistic Metric Goals and QA, Phones are set up to auto dial patients for Cold Collection calls, Constant changes, whether they work or not, Physically and mentally draining, such a bad job for your mental health, poor management, not enough team members, Management refuses to take escalated calls, the pay is not worth all this

      avatar
      Ensemble Health Partners Response
      9mo
      Thank you for taking the time to share your experience. We are committed to evaluating and refining our processes to ensuring a healthy and positive work environment for all our employees. We appreciate your feedback and look forward to redefining the possible together.

      Explore other reviews about Ensemble Health Partners

      5.0
      May 4, 2026
      Document imaging specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working remotely, opportunities for advancement, they hire within first

      Cons

      Low pay, medical benefits aren’t that great

      avatar
      Ensemble Health Partners Response
      3d
      Thank you so much for sharing your experience! 😊 We’re absolutely thrilled to hear that you find the remote work and career advancement to be such positive attributes. Here at Ensemble, we believe strongly in paying for performance, and we offer a competitive compensation package that has been designed to reward results. We’re delighted to have you on our team and look forward to redefining the possible together!
      2.0
      Jul 1, 2026
      Quality assurance coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are willing to work with you and your schedule. No issues with pay and you get paid on time consistently.

      Cons

      The work is extremely overwhelming and they definitely don't pay you what you are worth. Ensemble is not "People first" as they like to say. Invisible expectations.

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