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Ensemble Health Partners

Engaged Employer

Great mid experience position but difficult work - Customer Seevice Representative Ensemble Health Partners Employee Review

4.0
Jun 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Percentage based wage increases annually and for promotions, best offered insurance in industry, certification program is paid by company, very hard working lower level management

Cons

Difficult workload (expect lots of escalated calls due to nature of work, hospital billing, and current hold times), pay structure means raises/promotions feel very small at first, constant backlog of work despite rapid up staffing

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Ensemble Health Partners Response
2y
We are sorry for your experience at Ensemble. We are always striving to pay for performance, and we offer a competitive compensation package that has been designed to reward results. But we appreciate you bringing these issues to our attention so that we can work on making appropriate changes and create an environment for our associates to thrive. Thank you for taking the time to share your experience.

Explore other reviews about Ensemble Health Partners

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good amount of PTO time, great health benefits, very supportive leadership and training team, weekly productivity meetings, positive work environment

Cons

I have nothing negative to say about the company overall.

2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

They are willing to work with you and your schedule. No issues with pay and you get paid on time consistently.

Cons

The work is extremely overwhelming and they definitely don't pay you what you are worth. Ensemble is not "People first" as they like to say. Invisible expectations.

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