Pros
- Fantastic, smart and genuinely caring colleagues - Committed to residents and positive outcomes - Ample training and learning opportunities (if you can find the time to fit them in) - Genuinely trying to be more diverse and equitable - Strong IT department (that's taken a few hits since the pandemic) - Seeing residents happy and in improved accommodations. The work on the ground definitely brings residents closer to opportunity, health care, transportation and safety
Cons
- Leadership can be performative at their worst and actually cause harm to employees with unrealistic "always on" expectations. - Life & work balance can be hard to come by and hit a real low point during the pandemic when staff were laid off and work increased significantly for small teams - Intense micromanagement, toxicity, disingenuousness and gaslighting from some operational executives make high-profile projects untenable - Pay was once good & competitive for a nonprofit, but recent shifting performance goalposts days before reviews have stifled this, damaging morale