Pros
The work is remote. Plus, PTO and pay are decent. First-tier supervisors try their best to accommodate and help out, along with your coworkers
Cons
Everything else is beyond awful. Upper management doesn't care when you raise complaints about work conditions, pay raises, or anything. HR follows suit with false positivity while following upper management in ignoring emails from everyone. You're constantly micromanaged down to the second, and they don't give you room to breathe or to slip up. If you do? Write-up, and it's clear that first-line supervisors don't want to dole them out. But are forced to or forced out themselves. Not to mention forcing you to install invasive software that you can't remove yourself on your machine. The constant stress of if today might be your last is so much that even when you're off work, you're panicking. Further, everything is constantly changing: new rules, procedures, exceptions, software we're supposed to use, grading metrics. I can't tell if it's a lack of skill or malice trying to force us out. Lastly, the company is trying to force in-house staff out slowly over time. By replacing them with foreign labor from a third-party company who perform the same or worse than in-house staff. Everything is your fault in this company, and you are constantly to blame for some reason.