Long Beach Location - Customs/Logistics Department - Customs Coordinator Epson America Employee Review

1.0
Jul 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great pension retirement benefits, low health premium fees. Fruit Tuesdays.

Cons

For a technology & printer company - they love their paper. Everything is very manual, they print too much paper and file creation, poor software integration and or upgrades. Every process is very manual intensive. Office tasks are setup like an assembly line. Poor un-knowledgeable management that still manage employees like in the 50-60s with no background in Logistics. Management does not care about employees - they only want results and output at all costs. Salary not to industry standards. And good luck getting a decent raise. Very political & toxic work environment. Management says something to your face but they do something entirely different behind your back. No room for growth. They rather higher someone from outside then promote from within. Turnover very very high in Customs and Purchasing departments. People come and go or are forced to quit within 1-2 years if output is not aligned to management standards or if they don't like you. Can't take vacation whenever desired. Employee bonus percentage are politically given to desired employees only. Their open door policy goes nowhere.

Explore other reviews about Epson America

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

*Open to teaching you about the role

Cons

* Return offers not guaranteed

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Although I work remotely, I find that Epson's workplace is for people who value accountability, integrity, sustainability, and true inclusivity. The pay and benefits are strong, and my experience has been overwhelmingly positive.

Cons

Somewhat siloed and territorial between departments.

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