Poor Outlook - Senior Customs Specialist Epson America Employee Review

1.0
Apr 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Company tries to motivate their employees by doing lunches and sports events give aways.

Cons

Logistic department is constantly short staffed which cause people to easily burn out. Overworked for the workload that is provided on a daily basis. The department is seen as low hanging fruit even though the supply chain process of the company revolves around the department so everything is always on them to solves issues with supply chain even if its out of their control. Planning and finance department directs their duties to the department that is already overworked and gets away with it because there is no management push back.

avatar
Epson America Response
3y
As with all comments, thank you so much for your feedback. We appreciate your opinion and are thankful for this opportunity to share how proud we are of our team's contributions to meet our customers' expectations and deliver much needed Epson technologies to home families, home businesses, small and large businesses alike. Imagine the team spirit during the pandemic and beyond during a time when the supply chain was impacted globally. Our team rose to the occasion, kept our customers top of mind, and we didn't skip a beat due to their passion for excellence. Everyone jumped in to help out our customers, and we rewarded the entire team with an annual recognition and coveted company-wide award for their tremendous efforts. Your feedback supports our end-to-end open door policy direct to senior management and encourages all employees to help us ensure we support their contributions and look for continuous improvement opportunities. Thank you for reinforcing our company culture and good luck in your future endeavors.

Explore other reviews about Epson America

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

*Open to teaching you about the role

Cons

* Return offers not guaranteed

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Although I work remotely, I find that Epson's workplace is for people who value accountability, integrity, sustainability, and true inclusivity. The pay and benefits are strong, and my experience has been overwhelmingly positive.

Cons

Somewhat siloed and territorial between departments.

See reviews by: Helpful|Rating|Date|All